1. What services does VelvoreTransfers.com offer?
VelvoreTransfers.com provides private and scheduled transfers, luxury tours, and day trips throughout Greece, using safe and comfortable vehicles.
2. How can I make a booking?
Bookings can be made directly through our website by selecting your destination, vehicle, and date. You will receive a confirmation email once the booking is completed.
3. What types of vehicles are available?
We offer Mercedes V-Class vehicles for up to 6 passengers, ideal for families and groups. Other vehicles may be available depending on demand and availability.
4. What is the cancellation policy?
- More than 48 hours before service: full refund minus administrative fees
- Less than 48 hours: 50% of the total booking retained
- No-show or cancellation at service time: 100% retained
Full details are outlined in the Cancellations section.
5. Is a refund available?
Our services are highly personalized and non-returnable, except as outlined in the Cancellations policy.
6. How is my personal data protected?
All personal data is processed in compliance with GDPR. For details, please see our Data Protection / Privacy Policy section.
7. Can I modify my booking?
Modifications are subject to availability and may be treated as a cancellation of the original booking, with applicable fees.
8. What happens in case of delays or issues during the transfer?
VelvoreTransfers.com strives to ensure timely and safe transfers. We are not liable for delays caused by force majeure, traffic, or other circumstances beyond our control.